1. Kto ma dostęp do RCS?

RCS jest dostępna na urządzeniach z systemem Android (5 i wyżej). Usługa nie jest jeszcze dostępna na telefonach z systemem IOS.

2. Czy RCS wymaga instalowania dodatkowych aplikacji?

RCS nie wymaga pobierania osobnej aplikacji, bazuje na module 'Wiadomości' dostępnym natywnie w systemie Android.

3. Jak aktywować usługę RCS na swoim telefonie?

• Upewnij się, że urządzenie obsługuje tą technologię • Otwórz aplikację 'Wiadomości' • W prawym górnym roku kliknij ikonę profilową • Wejdź w 'Ustawienia aplikacji Wiadomości' -> 'Ogólne' • Wybierz 'Czaty RCS' • Zaznacz 'Włączanie czatów RCS'

4. Co się stanie jeśli mój odbiorca nie ma włączonej usługi RCS?

Jeśli wyślesz wiadomość na numer telefonu, który ma wyłączone funkcje RCS albo korzysta z systemu innego niż Android, lub po prostu odbiorca nie ma jeszcze dostępu do tej usługi, to wiadomość zostanie wysłana jako zwykły SMS lub MMS.

RCS – MMS 2.0

A new standard in Mobile Advertising.

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Why use RCS chat?

Enrich your customer communications with high-resolution images, GIFs, videos, and carousels.

Tailor content more precisely to match customer interests.

Verified sender status increases consumer trust.

No longer restricted by the 160-character SMS limit.

RCS enables secure end-to-end communication – only the sender and recipient can read the messages

Types of RCS messages

Text message

RCS text messages can include suggested replies and actions. Limit: 1,000 characters.

You can send a file to your clients by entering the file URL. The file size is limited to 100 MB, and the file URL can have a maximum of 2048 characters.
Supported file formats include: PDF, JPG, JPEG, GIF, H263, M4V, MP4, MPEG-4, MPEG, WEBM.

Advantages of RCS chat

Advanced targeting

Reach users in a precise manner, based on detailed criteria: age, gender, location, phone’s operating system, interests, and more.

Direct contact

Deliver ads directly to the customer’s native text app (SMS, MMS, RCS)

Three-in-one product

User geolocation.
Geotrapping.
Push campaigns for predefined target groups.

Attractive ad formats (up to 100 MB)

Graphics, video elements, and carousels

No additional Android app required

A native solution, setting industry standards, delivered via the Google platform.

Secure communication

Only authorised senders.

Effectiveness

With its engaging format and enhanced capabilities, RCS is significantly more effective in business communication.

Advanced analytics

RCS enables detailed campaign reporting, including tagging of individual message components.

Use cases for RCS messaging

Modern marketing communications for your business

A new era in marketing communication! Deliver interactive, automated, and personalised messages straight to your current and prospective customers. With RCS A2P (Rich Communication Services), you can quickly and easily share information about new products and special offers – while developing a powerful new sales channel.

RCS chat – A new sales channel for your business

Automate your sales processes and establish a new route to market with RCS A2P. Your products can be purchased through simple, interactive tools, directly from your customers’ smartphones. Share product updates and promotions effortlessly and expand your sales reach with the power of RCS A2P.

Interactive customer support chat

Easily respond to customer queries and resolve issues in an interactive manner, using chat. With RCS A2P, you can streamline and automate your customer service workflows.

Compliant customer communication via RCS

Does your customer communication require formal procedures, specific protocols, or document signing? With RCS A2P, this can all be handled securely – even when using a smartphone.

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